7b7b Privacy Policy

This Privacy Policy ("Policy") describes how 7b7b collects, uses, stores, and protects personal data provided by users of the 7b7b website, mobile platform, and all associated services (collectively, the "Platform"). This Policy forms part of the overall Terms and Conditions that govern your use of the Platform, and by accessing or registering on the Platform you consent to the practices described herein.

This Policy applies to all individuals who access the Platform, whether as registered players or casual visitors. It covers data collected directly from users, data collected automatically through the use of the Platform, and data obtained from third-party payment and identity-verification service providers where applicable. 7b7b is committed to handling all personal data with care, discretion, and in accordance with good data-protection practice.

7b7b collects the minimum personal data necessary to provide a safe, legal, and functional betting and casino experience. The categories of personal data we collect include:

• Identity data: full name, date of birth, and gender, collected during account registration to verify eligibility and comply with age-restriction requirements.
• Contact data: mobile phone number and email address, used for account authentication, transaction notifications, and support communications.
• Financial data: payment method identifiers (such as bKash or Nagad account numbers), transaction amounts, deposit and withdrawal records. 7b7b does not store full payment card numbers.
• KYC and verification data: government-issued identity documents and proof-of-address documents submitted to satisfy anti-money laundering and age-verification obligations.
• Technical data: IP address, device type, operating system, browser type, session timestamps, and geolocation data (where permitted), used to detect fraud, maintain security, and improve platform performance.
• Usage data: betting history, game activity, session duration, pages visited, and feature interactions, used to personalise the player experience and fulfil responsible gaming obligations.

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health data, unless directly relevant to a responsible gaming self-assessment you choose to complete.

7b7b uses the personal data we collect for the following purposes, each of which is grounded in a legitimate operational, legal, or contractual basis:

• Account administration: creating and maintaining your player account, verifying your identity, authenticating logins, and processing password resets.
• Transaction processing: executing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining accurate financial records for each account.
• Regulatory compliance: meeting KYC, anti-money laundering, and age-verification obligations, including retaining transaction records for the periods required by applicable law.
• Platform security and fraud prevention: monitoring for suspicious activity, detecting multi-accounting, identifying bonus abuse, and protecting the integrity of the Platform for all players.
• Responsible gaming: tracking session time and betting patterns to identify potential problem gambling behaviour and, where necessary, triggering responsible gaming interventions including deposit limits and self-exclusion prompts.

7b7b processes your personal data on the following legal bases:

• Contractual necessity: processing required to fulfil our obligations under the account registration agreement, including identity verification, payment processing, and account administration.
• Legal obligation: processing required to comply with applicable anti-money laundering, KYC, and age-verification laws, including reporting obligations to relevant authorities where mandated by law.
• Legitimate interests: processing carried out to protect the security of the Platform, prevent fraud and bonus abuse, and improve the overall quality and safety of the service we provide to players across Bangladesh.
• Consent: where we send optional communications such as promotional emails or SMS notifications, we do so only on the basis of your explicit consent. You may withdraw this consent at any time by contacting [email protected].

Where we rely on legitimate interests as the basis for processing, we carry out a balancing test to ensure that our interests do not override your rights and freedoms. You have the right to object to processing carried out on legitimate interests grounds by contacting us directly.

7b7b does not sell or rent your personal data to any third party. We share personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other payment processors receive the transaction data necessary to execute deposits and withdrawals. These providers operate under their own privacy policies and are responsible for securing the data they process.
• Game studios and content providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and other certified studios may receive session-level data necessary to load and run their games within the 7b7b Platform. No personal identity data is shared with game studios beyond what is technically required.
• Identity verification partners: where KYC checks are performed using a third-party verification service, your identity documents and biometric data may be processed by that provider under strict contractual data-protection obligations.
• Law enforcement and regulatory authorities: 7b7b will disclose personal data to law enforcement agencies or regulatory bodies where required to do so by applicable law, court order, or equivalent legal process. We will notify you of such disclosure unless legally prohibited from doing so.

All third parties with whom 7b7b shares personal data are required, by contract, to maintain appropriate technical and organisational measures to protect that data and to use it only for the purposes for which it was shared.

7b7b takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/T LS encryption on all data in transit between your device and the 7b7b Platform, ensuring that personal and financial information cannot be intercepted during transmission.
• Encrypted storage of sensitive data including KYC documents and payment identifiers, using industry-standard encryption at rest.
• Access controls that restrict internal access to personal data on a strict need-to-know basis, with audit logging of all access to sensitive records.
• Regular security assessments and penetration testing to identify and address vulnerabilities in the Platform's infrastructure before they can be exploited.
• Fraud detection systems that analyse behavioural and transactional patterns in real time to identify and block suspicious activity, protecting the security of all player accounts.

7b7b retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. Our standard retention periods are as follows:

• Account data: retained for the duration of your account and for a period of 5 years following account closure, to satisfy anti-money laundering record-keeping requirements.
• Transaction records: retained for a minimum of 5 years following the date of each transaction in accordance with applicable financial record-keeping obligations.
• KYC documents: retained for the duration of the account and for 5 years after account closure, or longer if required by applicable law or an ongoing regulatory investigation.
• Technical and usage logs: retained for up to 12 months for security monitoring and fraud prevention purposes, after which they are anonymised or deleted.
• Marketing preferences: retained until you withdraw consent or request deletion, after which your contact details are removed from marketing lists within 10 business days.

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to you as an individual.

As a player on the 7b7b Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact [email protected] with your registered account details and a description of your request:

• Right of access: you may request a copy of all personal data we hold about you. We will provide this within 30 days of receiving a valid request, free of charge.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. We will act on valid rectification requests within 10 business days.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose collected, where you withdraw consent, or where processing is unlawful. Erasure requests are subject to legal retention obligations — we cannot delete data we are legally required to keep.

All valid data rights requests will be acknowledged within 5 business days and fulfilled within 30 calendar days. Where a request is complex or we receive a high volume of requests simultaneously, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.

7b7b uses cookies — small text files placed on your device — and similar tracking technologies to ensure the Platform functions correctly, to remember your session and preferences, and to analyse how players use the Platform so we can improve it. Cookies we use fall into three categories: strictly necessary cookies (required for the Platform to operate), functional cookies (which remember your preferences and settings), and analytics cookies (which help us understand usage patterns in aggregate, anonymised form).

Strictly necessary cookies cannot be disabled as they are essential for the Platform to function. You may disable functional and analytics cookies through your browser settings at any time; however, doing so may affect your experience on the Platform. 7b7b does not use advertising or cross-site tracking cookies, and we do not share cookie-derived data with advertising networks.

The 7b7b Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register on or use the Platform in any capacity.

• If 7b7b discovers that personal data has been collected from a user who is under 21, we will immediately suspend that account, delete all associated personal data as soon as it is safe to do so, and report the matter to relevant authorities if required by law.
• Parents and guardians who believe their child may have registered on 7b7b are encouraged to contact us immediately at [email protected] so that we can investigate and take the appropriate action.
• International Data Transfers

7b7b may store and process your personal data on servers located outside Bangladesh where our infrastructure partners or third-party service providers are based. Where personal data is transferred outside Bangladesh, we take steps to ensure that appropriate safeguards are in place, including contractual data-protection clauses that impose equivalent protection standards on the receiving party. By using the Platform and consenting to this Policy, you acknowledge that your personal data may be transferred and stored in jurisdictions outside Bangladesh.

7b7b reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will post the revised Policy on this page and update the effective date at the top. Where the changes are significant, we may also notify registered players via their registered mobile number or email address.

We encourage you to review this Policy periodically to stay informed about how 7b7b protects your personal data. Your continued use of the Platform following the publication of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must cease using the Platform and close your account.

This Privacy Policy shall be construed and governed in accordance with applicable law. Any disputes arising out of or in connection with this Policy that cannot be resolved informally should be submitted in writing to 7b7b at [email protected]. 7b7b will endeavour to acknowledge all formal privacy-related submissions within 5 business days and to provide a substantive response within 30 business days.

Nothing in this Policy limits any rights you may have under applicable consumer protection or data privacy legislation in Bangladesh.

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, please contact the 7b7b support team. Our team is available 24/7 and serves players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.

For all privacy-related queries and data rights requests, please reach out to our dedicated support team. We treat every privacy request with the highest level of confidentiality and professionalism.

Email: [email protected]